Mary's Garden Party
This is where I'll write about public relations, communications, social media and what makes a strong community.

Message of the Day…Seems Simple but not always…

November 21, 2010

Note: This is the third in a series of election posts.

Numerous articles have already been written and I’m sure books will be written about Senator Lisa Murkowski’s write-in campaign and how it happened. I truly believe the campaign is a wonderful example of what a group of people can do if they put their minds to it, and work together for the common good. Sounds corny but it’s really true and I’m extremely proud to have been part of the team.

From the communications team standpoint, we were intensely focused on the job at hand – making sure Alaskans understood what Lisa Murkowski had done and would do for Alaskans and they knew how to fill in the oval and spell her name correctly.

Each day during the 8-week write-in campaign, the senior team (including the campaign’s communications director) met early to discuss polling, scheduling, word on the street, etc. Following that meeting, the communications team distilled the information to craft the message of the day, make assignments and move forward. That main message was broken into tactics including press releases, videos, tweets, Facebook posts, emails and text messages. Everything we did each day tracked back to the main message, even if we didn’t repeat that throughout the day. The intensity and focus of the 8-member team was incredible.

We planned communications to roll out throughout the day based on campaign messages, what we anticipated happening and the Senator’s schedule. This helped us stay on point and not be swayed by outside distractions. Eager volunteers wanting to tell us what they had heard, or the opposition spreading a rumor on social media were always out there to move us off point.

As a group, we were committed to a strict ethical sense. We would not respond to, or spread a rumor but instead took time to verify each story, lead or rumor. We were determined to run a positive campaign that talked about what would move Alaska forward and help those in need in our state. As long as we stayed focused on that we were confident we would be okay. Or, at least we knew we could hold our heads high.
Of course, since we were running a write-in campaign, the message of the day always included the Senator’s complete name. Where other campaigns could use just the first or last name, we knew it was important to ALWAYS say “Lisa Murkowski” since that’s what we needed voters to write on their ballots. Further, they needed to fill in the oval next to her name for their vote to count. “Fill it in, write it in” became the mantra and there were numerous jingles and television ads to remind voters.

In the end, the quantity of material distributed over eight weeks is still mind-boggling but more important is we energized and engaged an electorate in the Democratic process. More than 100,000 people successfully wrote in one person’s name and filled in the oval.

As much as I can write about the campaign from a pragmatic and straightforward manner, I will never forget the moment when the first numbers were displayed on election night. There were tears and hugs. We did something that hadn’t been done in more than 50 years. But mainly…we did what’s right for Alaska and the country.

Earlier: This Election Was Personal For Me
Liar Liar Pants on Fire
Your Mother Would Be Ashamed You Said That

Coming next: Freedom of What?

Photo Credit: Creative Commons; Mag3737

Is Social Media Use REALLY Ruining Our Youth?

January 25, 2010

Several people I spoke with are very concerned about the increasing use of media among what is now somehow dubbed the M2 generation (8-18 year olds).  I understand the concerns, but, as the parent of two boys in this generation, I also take some exception of the brushing generalities.

I showed the Kaiser Family Foundation’s study to my 17-year old son and talked with him about his impressions. Thomas and James are pretty typical of this age group but also good students, active athletes with many friends. Some comments from my son:

“First off, I personally spend way more time ‘using media’ than was cited in the study, and I’m sure many of my friends use more. I use a lot less than my friends do.

“The study said that half of all youth do their homework while also using media. I believe it should be much higher. For example, classmates and I recently had a hard project due the next day and my friends’ posts were all along the same line ‘could you help me find this’ or ‘this project sucks.’”

“While I don’t spend quite 90 minutes per day texting, my little brother (nearly 15) definitely does. I don’t text near as much as my friends. My brother basically never stops.”

It’s a fairly accurate picture as you can see from this picture of them playing…and texting…but doesn’t mean the family is falling apart. For example, texting just does not happen during dinner at our house. It’s one of my rules as we have family discussions during dinner and we don’t allow the interruptions. (Yes, we do have dinner together as a family at least 5 times per week.) My husband and I fought the texting phenomenon for several (or it seemed like it) years but have succumbed to texting our kids when they are out. We understand it’s how they communicate with each other. Can they still have a conversation with us? Yes and we make sure they do on a regular basis.

Our “Internet rules” are based on trust with our sons. They know that we can check their history at any time and restrict their use/turn off their phones if there are any concerns or questions. Through family discussions we have taught them limits on where they should and shouldn’t go. We hope we’ve taught them to make good decisions.

We are “friends” with our kids on Facebook and I helped them set up on Twitter – now abandoned by them – and enjoy exploring the Web with them. When it’s time to do a school project, they first turn to the Web for research. Google search and the wealth of information on the Web mean they rarely use books as primary tools. But it doesn’t mean they don’t read. My eldest is a voracious reader but he also gets a lot of information from the Web and/or television.

“I had a teacher who purposefully made us use books as primary sources for a project because as he said, we do our research by going to Wikipedia getting a basis of knowledge and then ‘skimming’ five to ten sites for more in depth information. I thought it was a complete waste of time because it took so much time to read the book. I didn’t really see what was wrong with ‘our way.’”

Is our kids’ use of social media really that different than our talking on the telephone all the time when we were kids? Think back to your parents always telling you to get off the phone, limiting your phone use and such. Is this really that different? I have to wonder if those who are concerned about young people using so much social media are kind of like the pot calling the kettle black. We’re talking about how this is ruining society while using the exact same tools to spread the word about our concerns. We’re fueling the fire…or are we?

Haitians are desperate for our help; Give generously to trusted organizations

January 20, 2010

Today’s fundraising has come a long way from yesterday’s penny drives.

Like many of you, I am shocked by the devastation in Haiti. The people there have struggled so long and worked to improve their lives and now are faced with starting over again as the result of Mother Nature’s 7.0 strike. It seems unimaginable but we all see the pictures and hear the stories throughout the day.

I am also struck by the generosity of individual people and governments around the world to give of their time, their talents and their money to help the people of Haiti. Earlier today, Geoff Livingston wrote about five social media lessons learned from the quake and they really show how far we’ve come in the past 5-10 years.Pile of pennies

Social media tools and the news media have quickly become carriers of messages from those in need as well as ways to give money. Cell phone carriers are passing through donations based on text messaging raising more than $20 million at last report. It’s incredible to watch and is certainly a long way from the penny drives we had when I was in grade school.

Since my children (14 and 17) were born, they’ve learned the importance of giving to others in need. I am really gratified they have been listening to their parents. Together, they have given more than $100 of their own money to the Haitian fund drive at their high school. Mind you there’s an incentive for the class that raises the most money but still, $100 from a child’s pocket is a lot of cash. One class raised more than $500 today, all part of a Model UN project at the school, the result of these children seeing a real need and having the desire to participate.

In talking with my children about the importance of giving and the school’s drive, we’ve also had to teach them a bit about what unfortunately might be called the seamier side of fundraising. As we saw after 9/11 and the 2005 tsunami, there are unscrupulous fundraisers who are more than happy to take your hard-earned dollars. It’s important to take a few minutes to make sure your money goes where you want it to go. Make sure you give to organizations you trust, or that your friends trust.

Guidestar and Charity Navigator both offer services that help you learn about nonprofits. United Way of America is another organization that thoroughly screens their partners before providing them funds. And, of course, there are any number of blogs and experts out there to tell you what to do as well. One of my favorite public relations people, Shonali Burke, offered her thoughts about the aftershocks on fundraising.

If you have the time, an organization’s IRS Form 990 is a great source of information. Pay close attention to the percentages of funds that go to “program services” as compared to administrative costs. Program services funds are actually getting to those the organization helps while administrative costs are generally overhead. Personally, organizations I like to support keep their overhead to no more than 10% of expenses.

In the end, what’s most important is that we help the people of Haiti recover from this crisis and give generously. We most certainly know that they need it more than we do.

Photo credit: r-z


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